For the past 6 months one or the other bathroom at PVR Classic, in Forum, Bangalore, has been going under the hammer for the purpose or renovation. Once they did complete the renovation of one of the restrooms, I was aghast to see that there were no dividers between the urinals.
Apparently the design came from the woman, little wonder! When has she strut her modesty out to pee? Despite requests from the staff, the company is reluctant to do anything about the urinals, for which they have already spent a bomb (Rs. 30 Lacs, I am given to understand) and caused sufficient inconvenience to all.
Currently as the situation stands, its quite embarrassing to pee in PVR Classic cinema, Forum, Bangalore. The company that was once setting new standards for customer satisfaction seems to have gone astray.
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